In my last blog, I mentioned that I had started a new job and referenced a quote my daughter had sent me. In part, it said, “Let go of the idea that you must always be who you have always been.” When I read that again today, it stuck me as interesting, because it’s directly tied to the title of this post.
Incidentally, the latter is the title of a book by Marshall Goldsmith. I suspect it’s a good book, but I will confess that I usually only read the cover fly and first chapter of business books. I can usually distill the key message from that (“Who Moved My Cheese?” = People don’t like change. Boom.) And then I move on to something else.
(Incidentally, several people have made a business out of that very skill. I should have capitalized on that sooner.)
The premise of the book from which I took my title is basically referencing the Peter Principle. The fact that you may have had solid skills that contributed to your success at one level in your career may become irrelevant as you move up the next rung on the ladder. I was explaining this concept to a former employee when I left my last position, and the truth of it has smacked me in the face multiple times since I started in my new role.
She’s come undone
She didn’t know what she was headed for
And when I found what she was headed for
It was too late
It’s too late
She’s gone too far
She’s lost the sun
She’s come undone
Undun – The Guess Who
I’ve been in Marketing for ages, and I’ve led marketing teams and have been the lead marketer in the organization—all at previous times. But each of those instances evolved in a way where I knew solidly what I was doing.
With my new job, I became the lead of an existing (and somewhat dysfunctional) system. Lots of new people in a matrixed organization. I love the company. The people are friendly and competent, but the company itself is in a growth-plus-plus-plus mode in a booming industry and all of that adds up to a very frenetic pace and high expectations that I am struggling to adjust to.
Let me be clear, here, I have never been a laid-back coworker. You can ask KitKat or any of my former colleagues. I work very hard and intensely with little time for chit-chat around the water cooler and I usually skip lunch or grab a handful of nuts while reviewing something. That’s my natural work mode and although I’ve sometimes been criticized for not being “social” enough, it’s worked well for me. When I shut down from working, turn it all off and enjoy the other aspects of my life.
When I started my new role, there was a several month backlog of work to be done and a couple of years’ worth of unmet expectations on top of that. I’ve been challenged to get on top of things and get some functioning processes in place. None of the marketing tasks have challenged me—after nearly 30 years, I should know what I’m doing—but the politics, expectations and lack of resources is much harder to navigate. Consequently, my work days are even more intense (to the point where I haven’t taken a lunch break since I started and am afraid to schedule overdue a doctor’s appointment due to it messing up work week). And I never shut off. Evenings and weekends, I’m either working or worrying about work. It’s not healthy and it’s not sustainable.
KitKat has been a tremendous help in reminding me that I’m still new and will get things under control once I better understand the company and its people, but I still have moments of despair that I’ve made a terrible mistake. She’s in a similar boat, but with school-age kids that need to be factored in to the picture as well. I admire her ability to carve out little moments for recharging with her friends.
The situation actually reminds me of a post KitKat authored at one point, “Learning to Live in the Maybe”…although that’s not the lesson before me. My lesson is “Learning to Live with the Undone.”
This is not an easy thing for a Type A control freak. Marketing by nature is a discipline where you are never “done”…. Your work is only limited by your imagination and skill and time—not dollars and people. You can always crank out another social media post or write another case study. Even an organization with ZERO budget can do SOME marketing if they have a clever enough staff. That’s why I have always been attracted to it and I’ve always been okay that there was more I could be doing. But that’s different then leaving IMPORTANT things UNDONE. And that’s what I need to embrace now.
In my new role, I need to focus on getting the CRITICAL things done and anything else is gravy. I also need to remind myself that I’m doing the best I can and “happiness matters.”
I had often thought about this comment with respect to President Obama (not our current Commander in Cheeto, who I believe has no real regard for the importance of the office). I always thought that it would be challenging to be the President, with so much at stake and so many issues to work on and to be able to enforce ANY type of work/life balance. I admired the way that Obama was able to be such an effective president without sacrificing his health or family (although, like most presidents, he left office with considerably more gray hair). And I’ll extend this admiration to other past leaders from both parties—men who, I believe, were dedicated to doing what they think was best for our country, even if I may have disagreed with them on individual policy decisions from time to time. It’s a tough gig.
Now, I don’t have the responsibility of the Free World on my shoulders (although I’m sure I could do a better job of it than the Cheeto), but for me and my world, it’s a similar balancing act. Will I rise to the occasion or let it bury me. What got me here won’t get me there—I need a new set of skills. I need to develop them and see what I’m made of. I still have confidence that I can do that, but I need the support of KitKat, my family and others to remind me that if I’m doing my best, that’s pretty damn good—and I deserve to take a day off once in a while.
We’ll see what the future holds—I hope the next time I write you about work I’ll have a better handle on my work/life balance, but I know that’s easier said than done.